Our products are cut and fitted to be as true to size as possible. Our size guide gives you all the details you need to make your choice. If you have questions about a specific product, our customer service team is available at: contact@kulte.fr.

To avoid unnecessary returns, please choose your products and sizes carefully — it improves product availability and reduces our environmental footprint

Payment on kulte.fr is fully secure, by bank card or PayPal. For more information, see our SECURE PAYMENT page.

Contact our customer service team at contact@kulte.fr and they will get back to you as soon as possible.

For now, we ship to mainland France (free shipping on orders from €80) and within Europe (flat rate of €30).
We will soon be able to ship to other continents.

Orders are shipped within 48 hours, and delivery by Colissimo takes 2 to 3 business days.

If you're out, a delivery notice will be left in your mailbox so you can collect your parcel from your post office from the next day. The courier service will also leave you a delivery notice.
You can also have your order delivered to your workplace by changing the shipping address on your next order.

As soon as your order ships, we'll send you a confirmation email with a link to track your parcel in real time. If you have any problem, contact us at contact@kulte.fr.

Any item purchased can be returned to us by Colissimo within 15 days of the order date. Return shipping costs are paid by the customer. To make a return, go to the Returns page to download your return label.